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About Us

Tunstall is the world’s leading provider of telecare and telehealth solutions, supporting older people and those with long-term needs to live independently, by effectively managing their health and well-being. Of the 2.5 million people benefiting from our solutions around the world, 1 million live in the UK.

Tunstall's monitoring centre is known as Tunstall Response and currently provides monitoring to over half a million people in the UK. Its highly trained and dedicated staff are on hand 24 hours a day to answer alarm calls no matter what the circumstance. Details of the user are instantly displayed on the operator's computer screen, enabling them to take the most appropriate action to ensure the safety of the user. This may include contacting local key holders, family members, doctor or the emergency services.

The monitoring centre regularly deals with a wide variety of calls, including users who have:

• Smelt smoke or gas
• Heard an unwelcome noise outside
• Received a suspicious or unexpected visitor at the door
• Had an accident in the home such as a trip or fall
• The need to hear and speak to a friendly voice

In fact they receive calls covering just about every possible circumstance and each time they will gladly deal with the request in a professional and friendly manner.

*based on the cost of the Lifeline unit and monitoring over a 3 year period

Tunstallonline.co.uk is a trading name of Tunstall Response Limited. Tunstall Response Limited is a company registered in England with company number 01808807 and VAT number GB182879709. The registered address is Whitley Lodge, Whitley Bridge, Yorkshire DN14 0HR. The company is a fully accredited member of the Telecare Services Association.